Regency Student Housing's reply to:
Regency Student Housing - Horrible staff
The staff is very rude.As a parent of an out of state student, I can tell you I don't feel good about my daughter being there.
I can't get them to answer the phone and when they finally do they are very rude and do not answer my questions unless I get forceful. The move in day was Saturday but the meal plan didn't start until Monday! What are the kids supposed to do for 2 days? That was nowhere in the lease or on the website.
The manager running the "welcome meeting " said the students were "lucky" to have the shuttle bus then proceeded to tell them it stops running at 7 pm!
Reason of review: Poor customer service.
I didn't like: Rude staff.