Regency Student Housing's reply to:
Regency Student Housing - Get it together Regency
Update by user Feb 02
Okay, I am actually really impressed with the Regency.They were very proactive in fixing my wifi situation and even put an individual router in my room which is amazing and so helpful.
Honestly feel really bad about my original review.Sorry Regency and Wayne for calling you all out, I know dealing with complaints is annoying so thanks for being patient with me and fixing the issue!
Original review posted by user Jan 05
I am just absolutely so annoyed with the Regency right now.Does the Regency just not believe in wifi?
I have a single, in the North Hall and have been here since August. I had a friend who lived in the tower last year, and had a terrible time with the wifi as well. I spent my first semester having to keep my phone off while I used my computer or my tv because if too many devices were on, the wifi would drop. I could be just be trying to do my homework, which normally would take about 2-3 hours that turned into multiple HOURS of trying to get the wifi to connect.
Most of my school work is online, and there were many times where I would submit my work, and end up with zero's from my professors because the wifi would drop every time I tried to submit a paper or even just a simple assignment. I cant even watch my tv at night because there is NO CONNECTION EVER. It is really really frustrating being in college, in the dorms and you cant even live normally. I am aware that there are many other students besides me, which can make the connection slower, but there is no excuse when I have to spend hours more than I need out of my day to deal with this.
I submitted a review in the middle of the semester with my number attached and received a call from Wayne at the front, stating that they had just updated the wifi around the Regency; which made zero sense to me because I continued to have issues. He THEN thought it would be appropriate to tell me that I should go out and buy my own router. I actually thought he was kidding. Do you think as a college student, I would have the money to do that?
I already pay 650$ in rent to you all, I expect the wifi to work more than 25% of the time for the amount I pay AND especially since this is A STUDENT HOUSING community.Get it together Regency, this is super disappointing and I definitely will not be coming back next year.
Review about: Regency Student Housing Wi-fi Facility.
Reason of review: Wifi.
Preferred solution: Let the company propose a solution.
I liked: Rates, Bus, Space.
I didn't like: Wifi, Staff.