Please, please, please do not send your child to what is nothing more than a slum lord that has found a way to charge exorbitant fees for minor infractions against college students that do not have money.
My son's parking pass, which was nothing more than a sticker that could not be permanently attached to the dash without ruining the covering, had fallen on the floorboard. It was face up and clearly visible. Instead of a warning, Regency towed my son's car. $250 later, I tried to speak with the Regency, only to be treated condescendingly by their on-site manager, Wayne. Wayne would not allow me to finish a sentence. Wayne showed no compassion to the fact that with no warning, a 17-year old child had to have his mother take a half-day off work to take care of a situation that could have been easily avoided had the Regency given him the courtesy of a warning prior to towing his car. Wayne stated that he had already dealt with three irate parents today about towing, and yet had no qualms about the fact that they allowing a towing company to get rich off of college students. Or more accurately, college student's parents, parents who are already paying for their children's education and most likely do not have an extra $250 and a half day off work because a parking pass fell on the floorboard.
The car towing aside, the buildings are dirty, the hallways stink, the bathrooms are not able to be cleaned to the point of looking presentable as they are in such poor general condition. Obviously the fees they are charging for every little thing are not going to the upkeep of the building. Instead of paying money to a private entity who is obviously looking for a way to have deeper pocketed parents bail their children's cars out of impound, PLEASE JUST RENT AN APARTMENT FOR YOUR CHILD.
The Regency is unconscionable in their business practices. It is one thing to run a slum for adults, but these are children who are looking forward to their first times away from home, only to be treated as ATMs by Regency. I have never, ever, lived in a place that charged fees even close to what the Regency charges, please don't make the same mistake and go broke like I did, just find another place for your child.
Product or Service Mentioned: Regency Student Housing Apartment Rental.
Reason of review: Bad quality.